MARKSON

Online retail expansion

Vishal Surtani played a key role in helping MARKSON achieve a 55% growth in its online retail operations., leveraging advanced AI strategies to enhance customer engagement, streamline operations, and optimize digital marketing. This growth strengthened their e-commerce presence and boosted sales significantly.

About MARKSON

MARKSON is a dynamic retail chain known for offering a diverse range of quality products at affordable prices. With a focus on customer satisfaction, it provides groceries, household essentials, and more. MARKSON’s commitment to convenience and reliability has made it a trusted choice, serving communities with excellence and fostering loyalty through exceptional service.

The challenge

MARKSON faced several challenges during its online retail expansion, including intense market competition, evolving customer expectations, and difficulties in streamlining supply chain management. The team, led by Vishal Surtani, overcame these obstacles through strategic AI-driven solutions. By enhancing customer experience with personalized recommendations and optimizing inventory management through predictive analytics, they increased operational efficiency.

Additionally, targeted digital marketing campaigns helped to expand brand visibility. Together, these efforts resulted in a 55% growth in online retail sales for MARKSON.

Services Used:
STRENGTH IN NUMBERS

Business impact

 

The 55% online retail expansion boosted MARKSON’s efficiency, reduced costs, and increased profitability. Improved customer targeting and streamlined supply chain management expanded market reach and strengthened brand recognition, positioning MARKSON as a competitive e-commerce leader. Our partnership has delivered the following outcomes:

198%

Organic transactions increased

55%

Organic conversion rate improved

160%

Increase new users from organic traffic

Exceptional Digital Branding Solutions

Vishal Surtani provided MARKSON with exceptional digital branding solutions, focusing on creating a strong online presence. Through tailored marketing strategies, improved customer engagement, and consistent brand messaging, he elevated MARKSON’s visibility, driving customer loyalty and expanding their market reach. MARKSON has shared their appreciation for our partnership, stating,

“Working with Vishal Surtani has been a game changer for our business. His strategic insights and innovative approach have significantly boosted our online retail growth. We saw a 55% increase in sales, and his support has been invaluable in expanding our digital presence.”

For MARKSON, we put together a robust digital strategy that includes:

+65 %

Ecommerce 
growth

236 %

Increase in organic sessions

131 %

Increase in organic contact form submissions